Terms & Conditions

1. Booking & Reservations

1.1 Booking Process

Bookings can be made through our website, by phone, email, or through our authorized partners. All bookings are subject to availability and confirmation.

Upon successful booking, you will receive a confirmation email containing details of your reservation, payment information, and important guidelines for your safari experience.

1.2 Age Requirements

Guests must be at least 3 years old to participate in our standard safari experiences. For Extreme Safaris, participants must be at least 12 years old. All guests under 18 years must be accompanied by a responsible adult.

1.3 Health Restrictions

For safety reasons, our desert safaris are not recommended for pregnant women, individuals with back or neck problems, or those with serious medical conditions. By making a booking, you confirm that all participants meet these health requirements.

2. Payment & Pricing

2.1 Payment Terms

A 25% deposit is required to confirm your booking, with the balance due 24 hours before your scheduled safari. For bookings made within 24 hours of the safari, full payment is required at the time of booking.

We accept payment via credit/debit cards, bank transfers, and cash (for in-person bookings only).

2.2 Pricing

All prices are listed in UAE Dirhams (AED) and include applicable taxes. Prices are subject to change without notice, but confirmed bookings will be honored at the quoted rate.

Special promotions and discounts cannot be combined unless explicitly stated otherwise.

3. Cancellation & Refund Policy

3.1 Cancellation by Customers

Our cancellation policy is as follows:

• Cancellations made 48+ hours before the scheduled safari: Full refund
• Cancellations 24-48 hours before the safari: 75% refund
• Cancellations less than 24 hours before the safari: 50% refund
• No-shows: No refund

All cancellation requests must be submitted in writing to our customer service team.

3.2 Cancellation by Desert Warriors

We reserve the right to cancel or reschedule safaris due to severe weather conditions, insufficient participants, or circumstances beyond our control that may impact safety.

In case of cancellation by Desert Warriors, customers will be offered the choice of rescheduling to another date or receiving a full refund.

4. Safari Rules & Safety

4.1 Safety Instructions

All participants must follow safety instructions provided by our guides and staff at all times. Seatbelts and safety harnesses must be worn throughout the dune bashing activity.

Desert Warriors reserves the right to refuse service to anyone who poses a safety risk to themselves or others, including those under the influence of alcohol or drugs.

4.2 Personal Belongings

Guests are responsible for their personal belongings during the safari. Desert Warriors is not liable for any loss, damage, or theft of personal items during the tour.

4.3 Prohibited Items

The following items are not permitted on our safaris:

• Alcoholic beverages (unless provided as part of the package)
• Illegal substances
• Weapons of any kind
• Drones (without prior written permission)

5. Liability & Waiver

5.1 Assumption of Risk

Desert safari activities involve inherent risks. By participating in our safaris, you voluntarily assume all risks associated with such activities, including but not limited to injuries or discomfort from off-road driving, outdoor activities, and desert conditions.

5.2 Liability Waiver

Prior to participation, all guests will be required to sign a liability waiver, releasing Desert Warriors from any liability for injuries, damages, or losses incurred during the safari, except in cases of gross negligence or willful misconduct by our staff.

5.3 Limitation of Liability

In any case, the maximum liability of Desert Warriors for any claim arising from our Services shall not exceed the total amount paid by the customer for the booking in question.

6. Photography & Marketing

During our safaris, our staff may take photographs or videos for promotional purposes. By participating in our tours, you grant Desert Warriors permission to use images or videos that may include you for marketing, social media, and other promotional materials without compensation.

If you do not wish to be photographed or recorded, please notify our staff at the beginning of your safari.

7. Website Usage

7.1 Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Desert Warriors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is prohibited.

7.2 User Conduct

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Transmit any viruses, malware, or other harmful code
• Post or transmit any offensive, defamatory, or otherwise objectionable content

8. Modifications to Terms

Desert Warriors reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or Services after any such changes constitutes your acceptance of the new Terms.

It is your responsibility to review these Terms periodically to stay informed of updates.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Such invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

11. Force Majeure

Desert Warriors shall not be liable for any failure to perform its obligations where such failure is a result of acts of nature (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, government sanction, blockage, embargo, labor dispute, strike, lockout, or interruption or failure of electricity or telephone service.

12. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Desert Warriors regarding your use of our website and Services, superseding any prior agreements between you and Desert Warriors.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: