Our Location

312 Al Mustaqbal St - Za'abeel
Za'abeel 2 - Dubai
United Arab Emirates

Call Us

+97145619000

Working Hours: 8:00 AM - 10:00 PM
7 days a week

Get In Touch

Have a question or ready to book your adventure? Fill out the form below and we'll get back to you as soon as possible.

Find Us

Visit our office in downtown Dubai to discuss your desert adventure in person.

Office Hours

Monday - Friday: 8:00 AM - 10:00 PM
Saturday - Sunday: 9:00 AM - 8:00 PM
Public Holidays: 10:00 AM - 6:00 PM

We recommend calling in advance to schedule a meeting to ensure our team is available to assist you.

Frequently Asked Questions

Quick answers to common questions about bookings and inquiries

We recommend booking at least 3-5 days in advance during regular season (May-September) and 7-10 days in advance during peak season (October-April) to ensure availability. For large groups or corporate events, booking 2-3 weeks in advance is advisable. Last-minute bookings may occasionally be accommodated based on availability, but cannot be guaranteed.

Our cancellation policy is as follows:

  • Cancellations made 48+ hours before the scheduled safari: Full refund
  • Cancellations 24-48 hours before the safari: 75% refund
  • Cancellations less than 24 hours before the safari: 50% refund
  • No-shows: No refund

In case of severe weather conditions that make the desert safari unsafe, we offer free rescheduling or a full refund regardless of the notice period.

We offer several payment options:

  • Credit/Debit Card: We accept all major cards (Visa, Mastercard, American Express)
  • Online Payment: Through our secure booking portal
  • Bank Transfer: For corporate bookings and group packages
  • Cash Payment: Available only for walk-in bookings at our office

A 25% deposit is required to confirm your booking, with the balance due 24 hours before your safari. For last-minute bookings, full payment is required at the time of booking.

Yes, we offer complimentary pickup and drop-off services for all hotels and residential areas within Dubai city limits. For locations in other emirates (Sharjah, Ajman, etc.), there may be an additional transportation fee. Please provide your exact location during booking to confirm availability and any potential surcharges.